Returns

Ipe Oil® & Ipe Oil® Plus™ Returns

You may return new, unopened items within 30 days of delivery for a full refund. Products must be returned in their original shipping boxes which display appropriate DOT shipping warnings and regulations.

Fill out this form to begin the process: RETURNS

Opened containers are not eligible for return. We accept only in stock items less a 10% restocking charge and less all freight charges both ways. Partial contents may not be returned since these are priced as a single unit. Shipments to outside of the United States may not be returned. Items received back to our warehouse damaged or non-saleable are not returnable so make sure to ensure and package properly when returning items. Returns must be made within 45 days of shipment to receive credit.

DeckWise® will not accept returns for applications that are non code-compliant. Please contact our office for technical data prior to purchasing to assure state, federal and local code compliance prior to purchase.

Pre-authorization is required for all returns. Call our office at 941-896-9851 for an RMA number.  RETURNS WITHOUT AN RMA WILL BE REFUSED. RMA NUMBER MUST BE CLEARLY VISIBLE ON EXTERIOR OF PACKAGE.  ALL RETURNS MUST BE SENT FREIGHT/SHIPPING PREPAID TO WISEBOND® EPOXY.

DeckWise®

The Ipe Clip® Fastener Company

2111 58th Ave East

Bradenton, FL 34203

Local: 941-896-9851

Fax: 941-896-9858